Shopping Cart -

$0.00 (0 item)

You have no items in your shopping cart.

Subtotal: $0.00

 


CUSTOMER SERVICE

 

Shipping & Delivery
All deliveries within New Zealand are a flat rate of only $6.
All orders (paid in full before 1pm) will be sent the same day (Monday-Friday). 
We use a 'Track and Trace' service on all orders within NZ. You will be emailed the tracking details when the order has been sent.

We aim for overnight delivery within the North Island (Monday - Friday).
2 - 3 days delivery for the South Island.
Rural delivery can take a few extra days on top of this.

Delivery is FREE for all orders over $100 (delivered within New Zealand only).

 

Pay By LayBuy
Place your order now and receive it like normal however the cost will be spread over 6 automatic payments.

When in the Check out click Pay by Laybuy and you will be taken to the Laybuy website. Simply follow the instructions from there.

No set up fees
No minimum spend

Available for New Zealand orders only sorry.

 

International Shipping & Delivery
We can ship to Australia for a standard rate of $14 NZD Economy.  GST is not charged on International orders so your poastage will actually be $12.17. 
If you would like your order sent with track & trace this will cost extra.

We are happy to ship to other countries. Please email us: info@beemybaby.co.nz to let us know which country and we will arrange a shipping quote for you.

 

Returns & Replacements
Bee My Baby is committed to customer satisfaction. If for any reason you are not completely satisfied with your purchase, please return the item and we will replace it or refund your money.

All you need to do is:
1. Email info@beemybaby.co.nz with details of why the item is being returned and we will provide the return address details. 
2. Return the product in its original condition including packaging (at your cost) within 14 days of purchase.
3. We will then replace or refund the item. If the return is a result of a faulty product or is our fault for sending the wrong size etc then we will pay for the return shipping cost.  Otherwise you will be required to cover the courier cost.

 

Currency
All products are priced in New Zealand dollars and include GST.

 

Payment
Orders can be paid for via Paypal (credit card), LayBuy, Internet banking or Bank deposit. 
Payment is required in full before your order is sent.

 

Free Gift Wrapping
At Bee My Baby we offer a FREE gift wrapping service.
When checking out just enter the recipients address, tick the box to indicate that your items are a gift, enter the gift message and we will do the rest.
Your gift will be carefully wrapped and the gift message will then be attached. The gift will be sent direclty to the recipient.
Don't worry the invoice will not be included!

 

Viewing Orders
Log on to your account to view order details, status, and reorder.

 

Updating Account Information
Log on to your account to view and manage your details and addresses. Also access your wishlist and email to a friend. 

 

If you have any further queries please contact us:  info@beemybaby.co.nz